Analysis of knowledge management in consulting companies under reorganization process

Cover Page

Cite item

Full Text

Open Access Open Access
Restricted Access Access granted
Restricted Access Subscription Access

Abstract

The article analyzes the knowledge management practices of Russian consulting companies to ensure the sustainability of their intellectual capital in the context of withdrawal from global networks of international business. The research is based on official statistics reports, and interviews with managers of Russian consulting companies. After international consulting companies left the Russian market, their Russian divisions continued business activities as a reorganized firm, partially retaining their human and social capital. To compensate for the lost access to international knowledge bases and competence centres, the development of absorptive capacity helps. We confirmed the preservation of critical elements of absorptive capacity for knowledge management in Russian consulting companies, and identified priority areas for the development of intellectual capital - acquisition and mastering of knowledge.

Full Text

Restricted Access

About the authors

Alexey Arkhipov

HSE University

Email: aaarkhipov@hse.ru

Lecturer of Graduate Business School

Russian Federation, Moscow

Natalya Dneprovskaya

Financial University under the Government of Russian Federation

Author for correspondence.
Email: navdneprovskaya@fa.ru

Professor of Business Informatics Department

Russian Federation, Moscow

References

  1. Андреева Т., Гаранина Т. Влияние интеллектуального капитала на результаты деятельности российских производственных компаний // Форсайт. 2017. № 11 (1). С. 31–40. URL: https://doi.org/10.17323/2500-2597.2017.1.31.40
  2. Симонова В.Л., Шакута А.С. Структура интеллектуального капитала фирмы // Журнал экономической теории. 2019. № 16 (1). С. 181–186. URL: https://cyberleninka.ru/article/n/struktura-intellektualnogo-kapitala-firmy
  3. Ahmed S.S., Guozhu J., Mubarik S., Khan M., Khan E. Intellectual capital and business performance: the role of dimensions of absorptive capacity // Journal of Intellectual Capital. 2020. № 21 (1). Р. 23–39. URL: https://doi.org/10.1108/JIC-11-2018-0199/FULL/HTML
  4. Arora A., Cohen W.M., Cunningham C.M. Inventive Capabilities in the Division of Innovative Labor. 2018. URL: https://doi.org/10.3386/W25051
  5. Balle A.R., Oliveira M., Curado C.M.M. Knowledge sharing and absorptive capacity: interdependency and complementarity // Journal of Knowledge Management. 2020. № 24 (8). Р. 1943–1964. URL: https://doi.org/10.1108/JKM-12-2019-0686/FULL/HTML
  6. Bhawe N., Zahra S. Decomposing the knowledge structures of absorptive capacity. В V. Gupta, A. Goktan, G. Shirkova, & A. Karna (Ред.). Research Handbook on Strategic Entrepreneurship. 2022. Р. 8–23. Elgar. URL: https://www.elgaronline.com/edcollchap/edcoll/9781789904437/9781789904437.00006.xml
  7. Chatterjee S., Chaudhuri R., Vrontis D. Knowledge sharing in international markets for product and process innovation: moderating role of firm’s absorptive capacity // International Marketing Review. 2022. № 39 (3). Р. 706–733. URL: https://doi.org/10.1108/IMR-11-2020-0261/FULL/HTML
  8. Chen J. Outlook on knowledge management: The origin and basic framework of knowledge management. The Routledge Companion to Knowledge Management. 2022. Р. 3–14. URL: https://doi.org/10.4324/9781003112150-2/OUTLOOK-KNOWLEDGE-MANAGEMENT-JIN-CHEN
  9. Cohen W.M., Levinthal D.A. Absorptive Capacity: A New Perspective on Learning and Innovation // Source: Administrative Science Quarterly. 1990. № 35 (1). Р. 128–152.
  10. Dzhengiz T., Niesten E. Competences for Environmental Sustainability: A Systematic Review on the Impact of Absorptive Capacity and Capabilities // Journal of Business Ethics. 2020. № 162 (4). Р 881–906. URL: https://doi.org/10.1007/S10551-019-04360-Z
  11. Engelman R.M., Fracasso E.M., Schmidt S., Zen A.C. Intellectual capital, absorptive capacity and product innovation // Management Decision. 2017. № 55 (3). Р. 474–490. URL: https://doi.org/10.1108/MD-05-2016-0315/FULL/HTML
  12. Escribano A., Fosfuri A., Tribó J.A. Managing external knowledge flows: The moderating role of absorptive capacity // Research Policy. 2009. № 38 (1). Р 96–105. URL: https://doi.org/10.1016/J.RESPOL.2008.10.022
  13. Hussinki H., Garanina T., Dumay J. Intellectual capital research: European versus North American approaches. Research Handbook on Intellectual Capital and Business. 2021. Р. 71–86). Edward Elgar Publishing Ltd. URL: https://doi.org/10.4337/9781785365324.00011
  14. Khaksar S.M.S., Chu M.T., Rozario S., Slade B. Knowledge-based dynamic capabilities and knowledge worker productivity in professional service firms. The moderating role of organisational culture // Knowledge Management Research and Practice. 2023. № 21(2). Р. 241–258. URL: https://doi.org/10.1080/14778238.2020.1794992
  15. Lichtenthaler U. Digitainability: The combined effects of the megatrends digitalization and sustainability // Journal of Innovation Management. 2021. № 9 (2). Р. 64–80. URL: https://doi.org/10.24840/2183-0606_009.002_0006
  16. Lichtenthaler U., Lichtenthaler E. Technology transfer across organizational boundaries: Absorptive capacity and desorptive capacity // California Management Review. 2011. № 53 (1). Р. 154–170. URL: https://doi.org/10.1525/CMR.2010.53.1.154
  17. Mamedova I.A., Savchenko-Belsky V., Velesco S. Management Consulting in Digital Era. Lecture Notes in Networks and Systems. 397 LNNS. 2022. Р. 430–437. URL: https://doi.org/10.1007/978-3-030-94873-3_54
  18. Mckenna C.D. The World’s Newest Profession: Management Consulting in the Twentieth Century // Enterprise & Scociety. 2001. № 2 (4). Р. 673–679. URL: https://doi.org/10.1093/es/2.4.673
  19. Oliveira M., Curado C., Balle A.R., Kianto A. Knowledge sharing, intellectual capital and organizational results in SMES: are they related? // Journal of Intellectual Capital. 2020. № 21 (6). Р. 893–911. URL: https://doi.org/10.1108/JIC-04-2019-0077/FULL/HTML
  20. Sokolov D., Zavyalova E. Human Resource Management in Professional Service Firms: a Systematic Literature Review. 2017. URL: https://dspace.spbu.ru/bitstream/11701/8599/1/WP_7(E)-2017_Sokolova_Zavyalova.pdf
  21. Song Y., Gnyawali D.R., Srivastava M.K., Asgari E. In Search of Precision in Absorptive Capacity Research: A Synthesis of the Literature and Consolidation of Findings // Journal of Management. 2018. № 44 (6). Р. 2343–2374. URL: https://doi.org/10.1177/0149206318773861
  22. Stewart T.A. Intellectual Capital: The new wealth of organization. Doubleday. 1997. URL: https://books.google.com/books/about/Intellectual_Capital.html?hl=da&id=3eDtAAAAMAAJ
  23. Teece D.J., Pisano G., Shuen A. Dynamic capabilities and strategic management // Strategic Management Journal. 1997. № 18 (7). Р. 509–533. URL: https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z
  24. Tuncdogan A., Lindgreen A., Volberda H. Strategic renewal: Core concepts, antecedents, and micro foundations. Routledge. 2019. URL: https://books.google.com/books?hl=ru&lr=&id=0zj3DwAAQBAJ&oi=fnd&pg=PP1&dq=Tuncdogan+A.+et+al.+(ed.).,+2019&ots=YDrUgQ2ers&sig=YHvRFHfPM0Q0xTBTYg7kUncnrYM
  25. Vasconcelos A.C., Martins J.T., Ellis D., Fontainha E. Absorptive capacity: A process and structure approach // Journal of Information Science. 2019a. № 45 (1). Р. 68–83. URL: https://doi.org/10.1177/0165551518775306
  26. Vasconcelos A.C., Martins J.T., Ellis D., Fontainha E. Absorptive capacity: A process and structure approach // Journal of Information Science. 2019b. № 45 (1). Р. 68–83. URL: https://doi.org/10.1177/0165551518775306
  27. Wheeler B.C. NEBIC: A dynamic capabilities theory for assessing net-enablement // Information Systems Research. 2002. № 13 (2). Р. 125–146. URL: https://doi.org/10.1287/ISRE.13.2.125.89
  28. Zahra S.A., George G. Absorptive Capacity: A Review Reconceptualization, and Extension. The Academy of Management Review. 2002. № 27 (2). Р. 185–203. URL: https://doi.org/10.5465/AMR.2002.6587995

Supplementary files

Supplementary Files
Action
1. JATS XML
Download
2. Fig. 1. Scheme of interaction of absorption capacity elements

Download (154KB)
Indexing metadata

Copyright (c) 2025 Russian Academy of Sciences